Frequently Asked Questions

FAQs

Have a question about our site? Use the arrows below to show and hide answers to questions we’re sometimes asked by other health care providers like you.

I forgot my password. How do I reset it?

It’s easy to regain access to the site even if you’ve forgotten your password. Simply copy and paste this link to your Internet browser:  https://anhi.org/login/forgot-password. Then, watch your inbox; we’ll send you an email right away to help you establish new login credentials.” then be sure the link goes to the new AEM page.

How do I change my email address on the account?

It’s easy to update the email address you use to log in to ANHI. Simply:

1. Log in to ANHI.org.

2. Click "My Profile" in the upper right corner of the page.

3. Once you're on the My Profile page, click the "Account Management" tab.

4. Click "Update Password, then follow the instructions on your screen.

If you no longer use the password we have on file for you, please:

1. Click "Register" at the top of your screen then complete our registration form.

For what Healthcare provider (HCP) disciplines do you offer opportunities for continuing education credit?

Opportunities for continuing education credit are specified on the course details page for all offerings. We provide the opportunity for credit for a broad range of specialties.

  • Abbott Nutrition Health Institute (ANHI) is an approved provider of continuing nursing education by the California Board of Registered Nursing.
  • ANHI is an approved continuing professional education accredited provider by the Commission on Dietetic Registration until March 31, 2024.
  • ANHI seeks prior approval by the Commission on Dietetic Registration on select courses.

Why can’t I see my continuing education credits on my certificate?

If you don’t see your credit hours listed on your certificate, you’ll know we need a few additional details from you before we can offer you credit. Please follow these instructions to update your ANHI user profile:

  • Log on to anhi.org.
  • Go to “MY PROFILE” at the top of the homepage.
  • Scroll to the bottom of the page and click “EDIT PROFILE."
  • Go to “EDUCATION CERTIFICATE TYPE” under “PROFESSIONAL INFORMATION.”
  • Click the drop down box and select your education certificate type (e.g., nurse, dietitian, etc.).
  • Select your current role, professional designation and primary patient population.
  • Click “SUBMIT” to update your profile.

Once you’ve completed these steps, please return to “MY COURSES” and print your certificate.

I’m having trouble using the site.

We’re sorry for the inconvenience; our site has a few small quirks we’re in the process of fixing. Here are a few tips to help you in the meantime:

  • Launch anhi.org from your desktop rather than your tablet or mobile device.
  • Close all your open Internet browser windows, then open a new window and clear your Internet browsing history by holding down CTRL+SHIFT+DELETE.
    • If you’re on a Mac, use Firefox rather than Safari.
    • If you’re on Windows, use Internet Explorer.
  • Make sure your pop-up blocker is disabled.
  • Log on to anhi.org and begin to use the site.

If these tips don’t help :Try logging on from another computer. Keep in mind that, if you’re using a work-issued computer, your company’s firewall may block some content for security reasons.

If you’re still having trouble : Please click “CONTACT US” and let us know what issues you’re facing with our site. If you’ve received an error message, let us know what it says so we can help solve the problem.

When does a self-study expire?

You can earn CE credits for any of the self-study opportunities you see on our site. We review these programs periodically to make sure the content is current and relevant, and we diligently remove any out-of-date content.

Note: Not all of our courses are accredited. If your self-study course offers CE credits, you’ll see them listed on the “COURSE DETAILS” page.

What are ANHI Training programs?

ANHI Training Programs allow you to earn Continuing Education (CE/CPEU) credits as you gain expertise in a variety of topics.

Note: Keep in mind our training programs don’t offer professional designations or credentials.

What steps do I need to take to participate in an ANHI Training program?

For each Training Program, you’ll need to complete (and pass the required exam for) each course in the curriculum.

Step 1: See the requirements and available courses for each training program.

Log on to anhi.org/education, and click “TRAINING PROGRAMS” at the top of the page.

  • Find the Training Program that interests you.
  • Read the requirements we’ve outlined for that program.
  • Enroll in the course curriculum.

Step 2: Complete the required self-study coursework on anhi.org.

  • Complete the self-guided courses we require.
  • Take the post-test and complete the survey for each course.
  • Print each course certificate.

Are there different requirements for each ANHI Training program?

Yes, each Training Program has different requirements. Simply log on to anhi.org/education and click “TRAINING PROGRAMS” at the top of the page to find a list of these requirements.

How do I find out what courses I’ve completed and claimed credit for?

You can see your claimed credits by logging on to anhi.org and clicking “MY COURSES” at the top of your screen.

Can Nurses participate in training programs on ANHI?

Yes, we created our current training programs for nurses and dietitians. If you’d like details for courses we have developed specifically with nurses in mind, please log on to anhi.org, click “EDUCATION,” then "TRAINING PROGRAMS,” and read through the available course listings.

I don’t have access to a sales representative. Do I have to complete a group program to complete my training program?

You may complete the necessary coursework for a training program through the anhi.org self-study courses if you don’t have access to an Abbott sales representative.

Will I earn a certificate for each of the hours I’ve completed?

Yes; you’ll earn a certificate for every course you complete. To print your certificate and claim your CE credit:

  • Enter anhi.org/education/print-certificate into your browser.
  • If you’ve completed a group course, we’ll prompt you to enter the event ID number we provided at the end of the program. (Note: If you don’t remember the ID number, please contact your Abbott Nutrition representative.)
  • Click “CONTINUE,” then log on using the email and password you provided at registration; we’ll automatically direct you to the “COURSE” page.
  • Click the program title, underlined in blue with “SURVEY” in the “TYPE” column.
  • Complete the survey.
  • Print your certificate.

I see that there is a self-study course and group program with the same title. Can I complete both and claim credit for each one?

You can claim credit only once when we offer program titles in multiple formats.

How do I print my CE certificate for a self-study course I’ve already completed?

  • Log on to www.anhi.org.
  • Click “MY COURSES” at the top of the page.
  • If you’ve completed all the steps for the self-study, the course will be listed under the “COMPLETED” section of the page.
  • Click “CERTIFICATE” to the right of the program title. (Note: The page may take a few minutes to refresh.)
  • Select “PRINT CERTIFICATE” and click “GO” to see your certificate.

How do I print my CE certificate for a group program?

  • Go to anhi.org/education/print-certificate.
  • Enter the event ID we provided at the end of the program. (Note: If you don’t remember the ID number, please contact your Abbott Nutrition representative.)
  • Click “REGISTER,” or log on with your user ID and password if you already have an ANHI account.
  • Complete the course survey.
  • Print your certificate within 30 days of completing the course. Keep in mind it can take a few minutes to launch your printed certificate.

Do you offer live CE programs?

We offer live programs regularly throughout the year. To hear more about our offerings, simply check back on anhi.org, follow ANHI on LinkedIn, or contact your Abbott Nutrition representative for details.

I wasn’t able to attend a live event. Will you offer it as a self-study or group program?

Sometimes we do offer self-study or group-based versions of our live events. Please check anhi.org/education/course-catalog for self-study additions, or ask your Abbott Nutrition representative about new program offerings.

What’s the difference between a certification and a Training program?

A certification is an intensive training program that awards you a professional designation once you complete your course work and pass a final evaluation. The term “certification” should be used only when referencing the completion of a certification examination such as the Registration Examination for Dietitians.

A Training Program allows you to earn CPEUs/CEs as you build your new knowledge and skill related to your subject matter. Unlike a certification program, you don’t receive a professional designation.

Keep in mind our training programs aren’t part of a certification program.

Who developed ANHI’S Training programs?

ANHI developed our Training Programs with the help and careful review of a team of clinicians and leading experts in various fields. Our Training Programs are accredited for nurse and dietitian education.